Cancellation Policy

We understand that circumstances change, and we will work with you should you need to cancel your reservation to a public class. This policy outlines No Thyme To Cook’s cancellation guidelines.

Refunds

To receive a full refund, we require a 14 day notice prior to the date of your class.

Refunds can only be processed via the original payment method.

Account Credits

In special circumstances, we may issue an account credit if you contact us less than 14 days before your scheduled class.

A full credit is equal to the original purchase amount and may be applied to a future class or classes.

Please note that we cannot issue refunds to Guest Chef classes, Wine Dinners, or Murder Mysteries.

Credits must be used within one year of the date they are issued.

To request a refund or credit, please email info@nothymetocook.com

How to Cancel or Make Changes:

• Email: info@nothymetocook.com

• Phone: 443-404-5500

• Please note: We cannot accept, or honor cancellations made in person or over social media.

If No Thyme to Cook Cancels a Class

• In cases of low attendance, inclement weather, or other uncontrollable circumstances (e.g., power outages, facility issues):

  • We will notify you by email or telephone as soon as possible.

  • You will receive a full refund, transfer to another class, or an account credit for future use.

• If we do not cancel the class but you are unable to attend, the standard cancellation policy applies.

Additional Notes

• Food Allergies or Dietary Restrictions

  • If you or any guest attending the class have food allergies or dietary restrictions, please notify us at least 72-hours prior to your class by emailing info@nothymetocook.com.

  • While we strive to accommodate dietary needs, we cannot guarantee an allergen-free environment due to the shared use of kitchen equipment.

• Class Menu Changes: We reserve the right to modify menus at any time due to ingredient availability or seasonality.

• Tickets:

  • All classes and events are ticket-based. Ensure you have received your ticket(s) via email to secure your seat.

  • Verbal reservations or email requests without payment will not be accepted.

  • Waitlists are available for sold-out classes.

• Class Capacity: Chefs may set maximum capacity limits to ensure guests enjoy a fulfilling experience in our kitchen studio.

For further assistance, please email info@nothymetocook.com.