Cancellation Policy

We understand that circumstances change, and we will work with you should you need to cancel your reservation to a public class. This policy outlines No Thyme To Cook’s cancellation guidelines.

Refunds

To receive a full refund, we require a 14-day notice prior to the date of your class.

Refunds can only be processed via the original payment method.

House Credits

In special circumstances, we may issue a house credit if you contact us less than 14 days before your scheduled class.

A full credit is equal to the original purchase amount and may be applied to a future class or classes.

Please note that we cannot issue refunds to Guest Chef classes, Wine Dinners, or Murder Mysteries.

To request a refund or credit, please email info@nothymetocook.com

House Credits must be redeemed within one (1) year from the date issued and do not guarantee admission to any class or event. A reservation must be made through the No Thyme to Cook office in advance to secure a seat; House Credits may not be used by simply walking into an event/class without a confirmed reservation.

How to Cancel or Make Changes:

• Email: info@nothymetocook.com

• Phone: 443-404-5500

• Please note: We cannot accept or honor cancellations made in person or over social media.

If No Thyme to Cook Cancels a Class

• In cases of low attendance, inclement weather, or other uncontrollable circumstances (e.g., power outages, facility issues):

  • We will notify you by email or telephone as soon as possible.

  • You will receive a full refund, transfer to another class, or an account credit for future use.

• If we do not cancel the class but you are unable to attend, the standard cancellation policy applies.

Additional Notes

• Food Allergies or Dietary Restrictions

  • If you or any guest attending the class have food allergies or dietary restrictions, please notify us at least 72-hours prior to your class by emailing info@nothymetocook.com.

  • While we strive to accommodate dietary needs, we cannot guarantee an allergen-free environment due to the shared use of kitchen equipment.

• Class Menu Changes: We reserve the right to modify menus at any time due to ingredient availability or seasonality.

• Tickets:

  • All classes and events are ticket-based. Ensure you have received your ticket(s) via email to secure your seat.

  • Verbal reservations or email requests without payment will not be accepted.

  • Waitlists are available for sold-out classes.

• Class Capacity: Chefs may set maximum capacity limits to ensure guests enjoy a fulfilling experience in our kitchen studio.

For further assistance, please email info@nothymetocook.com.